How Do I Set Custom Parcel Weight and Dimensions?

Save time and effort by pre-configuring your custom parcel size and weight.

Set up a Custom Parcel

  1. On the left side pane, click on Settings > Parcels.

    Click Add new parcel to add a new parcel.

    parcel settings

  2. Enter the parcel name, parcel type, weight and dimensions then click save parcel.

    add custom parcel-1

  3. This custom parcel is now available as a preset when choosing a parcel prior to booking a carrier. Sample screenshot below.

    Screenshot 2024-07-01 at 5.57.33 PM

Edit existing Custom Parcel

  1. In our example below, we've created a custom parcel labeled as small box. Click on edit when you want to change any details or if you want to delete a custom parcel entry.

    Screenshot 2024-07-01 at 5.46.10 PM

  2. Once you're done simply click on save parcel. In case you want to delete an entry, just click on delete parcel instead. You can also set a default parcel type for all of your orders from here.

    Screenshot 2024-07-01 at 5.47.19 PM

Please make sure that you measure both the weight and dimensions of your parcel. Update your preset parcels whenever you have changes to your packaging.